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Terms & Conditions


General Terms & Conditions

Your purchase and use of products from this site is governed by the terms and conditions set out below. We recommend you also read our Privacy policy & Cookie Policy. We may make changes to this site at any time and the details displayed on it (including prices).


Prices and Payment

The prices for goods displayed for sale on this site are inclusive of VAT. Delivery will be charged in addition, and any such additional charges are clearly displayed where they apply. Prices and delivery charges displayed are valid and effective only in the United Kingdom. Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.

World of Diy cannot accept your order until you have paid for it in full (including applicable delivery charges). Upon payment, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right to refuse to supply you at our discretion.


General Conditions

World of Diy shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of World of Diy. If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.

We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.

Where you place an order for age-restricted goods such as knives, you confirm that you are over the age of 18 and that delivery will be accepted by a person over the age of 18. We reserve the right to cancel your order if we reasonably believe you are not legally entitled to order certain goods.

When World of Diy has delivered the goods, the Customer will be responsible for their safekeeping and we will not be responsible for any damage or fault arising from incorrect storage, or usage other than outlined in the relevant product user manual. If the Customer delays a delivery, World of Diy’s responsibility for everything other than damage due to its negligence will end on the initial date the product should have originally been delivered. Ownership of the goods shall remain with World of Diy and shall not pass to the Customer until the agreed price for them, together with all payments due from the Customer to World of Diy, have been received in full.

To the extent permitted by law, World of Diy accepts no liability for any loss, damage or injury arising as a consequence of the advice provided. These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.

Contracts are made and accepted subject to these Conditions of Sale. In these terms and conditions: "World of Diy” means, World of Diy and any other connected organisation that supplies the goods ordered by you and any successor to its business; "We and Us" means World of Diy either alone or together with you, as the context requires; "Working day" means every day of the year except weekends, and English statutory and public holidays; "You" means the person ordering goods subject to these terms and conditions;


Privacy - Your Details

This is the WORLD OF DIY Privacy Notice. WORLD OF DIY is committed to protecting your personal data.



We have taken appropriate measures to ensure that any of your personal information entered on this site is visible by only WOLRD OF DIY. However, no information transferred over the Internet can be guaranteed to be completely secure.


Returns & Cancellations

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at

Please click here to view our Delivery & Returns policy.